Privacy Policy

Privacy Policy — ProSimHQ

Introduction

At ProSimHQ, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or communicate with our team.

ProSimHQ is owned and operated by Wellari, LLC, and this policy applies to all interactions conducted through our website and affiliated platforms.

Personal Information We Collect

We collect essential personal and transactional details, including:

Your name, email address, and phone number
Billing and shipping addresses
Payment and order details
Communications or inquiries sent to our support team

This information is collected when you make a purchase, contact us, subscribe to updates, or use our website.

Purpose of Data Collection

We use your information to:

Process and confirm orders
Arrange and track shipping
Manage returns, warranties, and customer support
Personalize your shopping experience
Improve our products, website performance, and customer service
Comply with legal or financial record-keeping obligations

Consent to Use

By using our website, submitting information, or placing an order, you consent to the collection, processing, and use of your personal data as outlined in this Privacy Policy.

Data Security

We implement industry-standard safeguards to protect your personal information. This includes SSL encryption, secure servers, and routine system monitoring to prevent unauthorized access, disclosure, alteration, or misuse of your data.

Payment Information Protection

All payments are processed through secure PCI-compliant payment gateways. ProSimHQ does not store or access your full credit or debit card information.

Use of Cookies

Our website uses cookies to improve your browsing experience, remember preferences, and analyze site performance. You can manage or disable cookies in your browser settings. Please note that disabling cookies may limit certain site functions.

Sharing of Information

We do not sell or rent your personal information. Data is only shared with trusted service providers who assist in fulfilling your orders, processing payments, hosting our website, or delivering products. These partners are bound by confidentiality and data protection agreements.

Data Retention

We retain your personal data only for as long as necessary to:

Complete transactions and customer service activities
Comply with tax, accounting, or legal requirements
Resolve disputes or enforce our agreements

When data is no longer required, it is securely deleted or anonymized.

Your Rights

You have the right to:

Request access to your personal information
Request correction or deletion of inaccurate data
Withdraw consent or request limitation of processing

To exercise these rights, please contact our support team using the information below.

Contact Information

📧 info@prosimhq.com
📞 (612) 217-1393
ProSimHQ is owned and operated by Wellari, LLC
Headquartered in Minnetonka, Minnesota, USA
Our verified business mailing address is maintained privately with Google and available to customers upon request.