PROSIMHQ — PRIVACY POLICY 

Last Updated: November 14, 2025

ProSimHQ operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (“Services”). ProSimHQ is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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1. PERSONAL INFORMATION WE COLLECT OR PROCESS

“Personal information” means information that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Services, we may collect the following categories of personal information:

A. Contact Details

• Name

• Billing address

• Shipping address

• Phone number

• Email address

B. Financial Information

• Credit / debit card details

• Payment account identifiers

• Transaction details
  (Note: Payments are processed securely by Shopify, TikTok, or third-party processors. We do not store full credit card numbers.)

C. Account Information

• Username

• Password

• Security questions

• Preferences and settings

D. Transaction Information

• Items viewed

• Items added to cart

• Wishlist contents

• Purchases, returns, exchanges, and cancellations

• Purchase